Privacy Policy

1. Introduction

Welcome to EasyDocTranslate ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document translation service.

2. Information We Collect

2.1 Documents and Files

When you use our translation service, we temporarily process the documents you upload (PDF, Word, Excel, PowerPoint, images, etc.). These files are processed solely for the purpose of providing translation services and are automatically deleted from our servers after processing is complete.

2.2 Usage Information

We collect information about how you interact with our service, including:

• Browser type and version
• Operating system
• Pages visited and features used
• Time and date of visits
• Referring website addresses

2.3 Payment Information

If you make a payment for our services, payment information is processed securely through third-party payment processors. We do not store your complete payment card details on our servers.

3. Cookies and Tracking Technologies

3.1 What Are Cookies

Cookies are small text files stored on your device that help us provide and improve our service. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired).

3.2 Types of Cookies We Use

3.3 Managing Cookies

You can control and manage cookies in your browser settings. Please note that removing or blocking cookies may impact your user experience and some features may not function properly.

4. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our translation service
• To process and translate your documents
• To improve and optimize our website and services
• To analyze usage patterns and trends
• To detect and prevent technical issues
• To communicate with you about our services
• To comply with legal obligations

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit using SSL/TLS
• Secure file processing and storage
• Automatic deletion of uploaded documents after processing
• Regular security assessments and updates
• Access controls and authentication measures

6. Data Retention

Uploaded documents are automatically deleted from our servers immediately after the translation process is complete and you have downloaded your translated files. Analytics data is retained in accordance with Google Analytics retention policies.

7. Third-Party Services

We use the following third-party services that may collect information:

• Google Analytics: For website analytics and usage statistics
• Azure Services: For document translation processing
• Payment Processors: For secure payment processing (if applicable)

These third parties have their own privacy policies and we encourage you to review them.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You can request access to the personal information we hold about you
• Right to Rectification: You can request correction of inaccurate information
• Right to Erasure: You can request deletion of your personal information
• Right to Restrict Processing: You can request limitation of how we use your data
• Right to Data Portability: You can request a copy of your data in a portable format
• Right to Object: You can object to certain types of processing
• Right to Withdraw Consent: You can withdraw consent for cookie usage at any time

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our service is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

13. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). Our legal basis for processing your personal information includes:

• Consent: You have given clear consent for us to process your personal data for specific purposes (e.g., analytics cookies)
• Contract: Processing is necessary to provide the translation service you requested
• Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving our service, fraud prevention)
• Legal Obligation: Processing is necessary to comply with the law